Fast, reliable expert tech support — Australia & beyond
Get expert tech support wherever you are! Tekhelp helps individuals and businesses across Australia and beyond fix tech issues fast, remotely, and reliably.
Your one-stop solution for tech support
At Tekhelp, we take the complexity out of technology. Whether you need to fix a stubborn software glitch, optimise your WordPress site, or recover from a malware attack, Tekhelp is your go-to 360° remote IT assistant. Follow these three simple steps to get started.
15-Minute Discovery Call
Schedule a quick call or contact our hotline to clarify your needs and find the best support plan tailored just for you.
Make the Payment
Pay using the provided link powered by PayHere for a one-time fix or ongoing support.
Get Support
With your requirements understood and a support plan in place, let our experts take it from there!
Why choose Tekhelp?
Your business matters, and tech issues shouldn’t slow you down. TekHelp is here to quickly resolve problems and get your business back on track. Here’s how we help
Fast, expert support for software, network, and system issues
WordPress maintenance services to keep your site running smoothly
Fast recovery for hacked websites so your business doesn’t miss a beat
A transparent, subscription-based model with predictable pricing—no hidden fees
Flexible plans for hassle-free tech support
Whether you’re an entrepreneur, a small business, or a busy professional, Tekhelp has the perfect plan to fit your tech needs. From routine maintenance to on-demand fixes, we’ve got you covered.
Ad-Hoc
$49
upwards / per incident
Need help solving a one-time IT problem? Our ad-hoc support gets you quick, expert assistance when you need it, billed per incident. Ideal for urgent troubleshooting or unexpected tech hiccups.
Hourly
$35
per hour / min. 3 hours
Purchase time blocks and use them as needed. Whether it’s software setup, troubleshooting, or routine maintenance, our hourly plans offer expert support on demand—no long-term commitments.
Virtual IT Assistant
$350
upwards / per month
Think of it as having an in-house IT expert—without the overhead. Our Virtual IT Assistant service provides ongoing remote tech support for businesses, handling troubleshooting, software updates, security checks, and tech guidance whenever you need it.
Need something beyond our packages?
Contact us today for a tailored solution that fits your unique needs.
What our clients say
Real support, real solutions—see how Tekhelp keeps things running smoothly!
When it comes to tech and web-related advice/assistance, the help I have been given has been stellar.
Tekhelp is the tech superhero you didn’t know you needed! Whether it’s a website emergency, a routine maintenance or some consultation they got your back. Super friendly, ridiculously reliable, and always there to save the day. They are my go to for all things tech related.
I can’t count the number of times I’ve run into frustrating website errors—broken links, 404s, random glitches that make no sense. Usually, fixing them means endless Googling, trial and error, or waiting on hold for tech support. Not anymore. This site sorts out those issues fast, with minimal effort on my part. It’s straightforward, no-nonsense, and actually works. If you run a website or ever deal with these kinds of problems, this is the kind of service you’ll wonder how you ever lived without.
I’ve worked with Yohan on several IT projects, everything from launching a new client website or handling cyber attacks on existing ones. Yohan is super competent, hardworking – basically a combo to get things done. Client satisfaction and retention is high.
Frequently asked questions
What types of tech support do you offer?
Tekhelp provides 360° remote support for tech issues, WordPress maintenance, malware recovery, Shopify care, and much more.
How do I get started with Tekhelp?
What’s the difference between hourly and virtual IT assistant plans?
Hourly plans let you pay for the time you need once the requirement is agreed upon, while the virtual IT assistant plan offers bundled support for regular needs with priority responses.
Can I get one-time help without a subscription?
Yes! Our Ad-Hoc plan is perfect for single tasks like quick fixes or urgent tech support.
Need help choosing a plan?